Services · SMS Notifications

“On the way” texts your customers actually want.

Delivery confirmations, “on the way” alerts, and swap reminders — sent automatically on your business number, fully opted-in, zero dispatcher effort.

SMS Notifications

Automatic triggers

Every job status change can text the customer — automatically.

Delivery confirmed, driver en route, dropped off, picked up. Pick which events text the customer; the system handles the rest.

“On the way” texts with a live ETA window

Delivery and pickup confirmations sent the moment it's done

Swap and rental-expiration reminders sent proactively

0

manual texts your team has to send

Two-way texting

Customers can text back — and it lands in your CRM.

Replies route straight into the customer’s timeline in FleetPros CRM, so a swap request by text becomes a job on the board, not a missed message.

Two-way SMS tied to the customer record, not a personal phone

Text-to-book: replies can trigger a new job request

Full conversation history visible to every dispatcher

1,200+

haulers texting customers on FleetPros

Compliance

Opted-in, on your number, TCPA-compliant by default.

Every customer opts in at booking. Messages send from your business number via Twilio, with opt-out handling built in — no compliance headache.

Opt-in captured automatically at booking

One-tap opt-out honored instantly and logged

Sent from your own business number, not a shared shortcode

92%

on-time delivery across the network

Customers stopped calling to ask where the truck was. The texts just... answered the question before they thought to call.

FleetPros customer

Multi-yard roll-off operator

−38%

inbound “where's my truck” calls

Other services

Payments & ACH

Route optimization

Online booking portal

Landfill ticket tracking

Integrations

Let the software answer “where's my truck” for you.

See automatic SMS notifications live, on your own job flow.